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Hi and welcome back!
There's so much to talk about. I just returned from a three day training program with TTI Performance Systems in Phoenix. The first day focused on the DISC Behavioural and Values and Motivators assessment tools. Days two and three - called the TTI Boot Camp - provided an overview of a variety of productivity improvement tools. There were approximately a dozen distributors in attendance. I'll have more on these during the next few newsletters.
My wife Sandra accompanied me on the trip. We took a couple of days to see the sights, including the Grand Canyon. It was my second visit, Sandra's first.  What an amazing place. It's breath taking. I consider it to be one of the wonders of the world.
The e-store is progressing nicely. I thought we'd be ready to launch on June 1st, but it's turned out to be a much bigger project than I thought. July 1st looks more realistic date. We'll have close to 50 products as an initial offering. Stay tuned for more details.
I'm collaborating with Ben Cornell and his team at Ward & Uptigrove in Listowel to design and develop a half day time management program. The launch date is June 23rd.
Dave Hagel, President
High Performance Human Resources
Here's something to think about:
A coach is someone who tells you what you don't want to hear, who has you see what you don't want to see, so you can be who you have always known you could be.
-Tom Landry
The June 15, 2010 compliance deadline may have passed, but it's not too late to take action if you haven't done so.
We can assist you with policy development, risk assessments, program development and training (classroom and e-learning). We'll help you become compliant and keep you in the good graces of the MOL.
Effective problem solving and decision making requires following these 7 steps:
- Define the problem
Ask yourself and others, the following questions:
- Where is it happening?
- How is it happening?
- When is it happening?
- With whom is it happening?
- Why is it happening?
- What should the desired situation be?
- What is the gap between the current situation and desired state? This is the problem.
- Write down a short description of the problem. Be specific in the description, including what is happening, where, how, with whom and why.
- Gather Data
Conduct a fact finding investigation. Get all the information you can about the problem. You may have to talk to others who may be involved in the problem or situation.
- Analyze the Facts
Establish the causes or causes of the problem. Dig into what lies behind the problem.
- Consider Possible Courses of Action
List the possible courses of action in light of the factual analysis.
- Evaluate the Possible Courses of Action
Consider the possibilities by listing the pros and cons of each possible course of action. Compare costs with benefits. Assess how far the needs of those involved will be met and the extent to which your decisions will be acceptable. Consider the risk of creating any precedents. Also consider the implications of any internal or external constraints that may exist.
- Decide and Implement
Decide what the preferred course of action will be and discuss it with those concerned.
- Monitor Implementation
Check on how effectively the decision is being implemented. Take corrective action where necessary.
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For the month of August only, I will not charge the HST. That's a savings of 13%!
Call or drop me an e-mail to take advantage of this one time offer.
These quotes were taken from actual performance evaluations. Ykes!!
- Since my last report, this employee has reached rock bottom and has started to dig.
- This associate is really not so much of a has-been, but more of a definitely won't be.
- This young lady has delusions of adequacy.
- Works well when under constant supervision and cornered like a rat in a trap.
- When she opens her mouth, it seems that this is only to change whichever foot was previously there.
- He sets low personal standards and then consistently fails to achieve them.
- This employee should go far - and the sooner he starts the better.
A Certified Human Resources Professional (CHRP), Dave draws on his 29 years of experience in union and union-free private sector businesses across Canada to conceive and deliver value-added outcomes that elevate human resource capital and maximize operational results.
Dave has combined his passion for training and development with public speaking to design and deliver thousands of hours of training. He currently teaches the National Knowledge Exam (NKE) preparation workshop for the CHRP designation exams and is tracking toward become a Certified Accelerated Learning Trainer. Dave is also a certified trainer with Development Dimensions International and Achieve Global. He has also achieved the designations of Competent Toastmaster and Competent Leader.
Dave has completed the Co-Active Coaching program offered by the Coaches Training Institute and the certificate program in Conflict Management Studies Program through Conrad Grebel College at the University of Waterloo. He also has a Bachelor of Arts degree with Honours.
Dave's media credits include co-hosting Main Street, a cable television news program focused on current and community events, and Business Network News. He has published numerous articles in Enterprise Magazine, Biz Magazine, Canada's SOHO Magazine, Canadian Manager and The Bottom Line and has been quoted in the Globe & Mail.
High Performance Human Resources
1327 Treeland Street
Burlington, ON L7R 3T5
Phone: (905) 637-5673
Toll Free: 1-866-878-4134
Fax: 905-631-2383
E-mail: dave@highperformancehr.ca
Website: http://www.highperformancehr.ca/
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